Support
Context Help
If you get lost inside our Control Panel, the first step you should take is to click the Help button, which is visible on each page. A context menu will appear. It offers thorough info about all the actions that you can perform on that particular page. Each pop-up menu appears on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a wide collection of educational video clips illustrating how to use our hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the solution you are looking for, have a look at our extensive Frequently Asked Questions database, which includes questions asked by real persons and offers practical solutions. We periodically update our Frequently Asked Questions database with new questions & answers so as to embrace all the new additions and innovations associated with our platform.
Ticketing System
If you still can't find the answer you are looking for in the FAQ section either, you can touch base with our excellent team of support engineers available 24/7/365 and eager to assist you with any issue. Each support ticket you submit will be answered in less than 60 minutes (the average trouble ticket response time being just 20 minutes), so you will not have to wait a long time to receive an answer to your question.