1 hour ticket response
Timely assistance is our number–one objective and this is why we’ve got a team of skilled technicians who will be happy to offer a rapid answer to any question that you may have. Just submit your helpdesk ticket from the Control Panel and we’ll get back to you within sixty minutes at the latest. In fact, we work hard and aim for a twenty–minute customer support ticket response time.
A Top–Class Technical Support Service
Each member of our customer support staff has many years of experience in the Linux cloud plans industry and the vast majority of them have been with us for at least 5 years. They are all eager to respond to all your inquiries in the most proficient manner possible.
An Easy–to–Navigate Help Section
In the Control Panel you can find an intuitive Help section where you can find quick suggestions on how you can use our web hosting services. You can get the answers to your questions in our F.A.Q. repository, find more suggestions in the web hosting account management articles or check our instructional video tutorials.
