Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing excellent quality support promptly is our top priority, so that we support each Linux cloud plans plan with a one hour ticket resolution warranty. After you submit a ticket or post an e–mail, our customer help support staff will do their best to deliver the most adequate solution to your problem and to provide you with help and advice in due time.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to write to us 24x7x365 with any problem you could have related to Logic Empower’s offerings. We’ve specialists on duty on a regular basis to present help and support at any time when needed. You can use the ticket system or drop a message at any moment, or you can grab the phone or make use of the online chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • We have incorporated a wide–ranging know–how base into the Control Panel to assist you to get effective step by step instructions at any time. Each part of the Control Panel features its own contextual help area displaying a variety of how–to articles. We have also made video clips to ensure that you get a greater idea of how to accomplish any given task.