In spite of the fact that the web hosting service provided by the different companies is almost the same, every provider has got a personalized platform with its own modifications and ways to carry out given procedures. In such a situation, a rich knowledge base will be unbelievably useful both for people with no past experience and for technically competent users who will eventually discover how certain operations are accomplished, but will waste time in the process. The objective of such a knowledge base is to help make the hosting service fast and easy to use, saving users loads of time and effort. The outcome is more satisfied clients, as they can effortlessly find the information they need, and a lot less work for the tech support team members, because typically most of the questions and problems that clients have got are already listed in the knowledge base. Given that the articles themselves are well-written and cover more things, you’ll be able to discover more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages include a detailed knowledge base where you can find info on all the problems that you could possibly face and their resolutions. You can acquaint yourself with how to set up and manage an electronic mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your mail client are accurate, but you aren’t able to send email messages, for example. We’ve done our very best to be as thorough as possible and to encompass all possible options in order to save you time and efforts and to provide you with different solutions for each single problem. The knowledge base includes informative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, while if you want to see the complete article list, you can go to the Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated servers, will permit you to access the exhaustive online help documentation that we’ve compiled for you. The articles themselves feature general info on our services, educative guides about the separate features that you can make use of, together with troubleshooting instructions that can help you recover common issues that you may encounter. The topics that we have included encompass more or less everything, from elementary things such as how to host a new domain name in your account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a certain section of the Control Panel will always be available on the right side of the page that you are on, while the full article collection can be accessed through the dedicated Help section.